Here's the big question - when a person's body language contradicts what they are saying which do you attend to? You answered body language right? Why is that? Research has shown that:
- Verbal behaviour is easier to fake,
- Non verbal behaviour is often unconscious and tends to let slip how we really feel about other people,
- When we pick up on someone's body language we tend to interpret it as “getting a feeling from that person” and because we can not isolate the cause, that feeling may be trusted as correct.
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Guru Spotlight |
Heidi Splete |